Best Practices

Hi Mark, Thanks for the question! Unfortunately, that's not something we currently do, though our Professional Services team may be able to help in this particular case as there may be a technical workaround. I'm very curious about your use case and ...

Hi Ian, This is a really cool idea! I'm working on an implementation with this technique using a SharePoint List (SPL) as a data source. The idea is to create a flexible inspection form where other users can update the question list in the SPL without ...

Hi Peter There isn't a way to do this at the moment. We have heard the request before though and I will add your name as someone that would like to be notified when it is in place. I don't have an ETA at this time. ------------------------------ Natalie ...

Hello, When using a mail destination why is the To never used? Which settings should I adapt? In this example I would like to use the question label CustomerMail to be used as destination and not as Cc. Has anyone experience with this? Peter ...

Hi Alicia,  The Response Configuration tab is disabled for Salesforce Repeatable Destinations because there is not one response, but many.  Our current Destination Outputs are not structured to handle multiple responses. I would be happy to submit ...

Hello I have seen this post and and I had a question about it. Why is the option "Response Configuration" tab disabled for Salesforce repeatable destinations?  This feature is esencial to work with salesforce. Imagine: A Case can have 1 or multiple ...

Hi Leon, There are two ways you can go about this process: Using a dispatch that has an action happen upon a submission, Using the Teamwork function Dispatching would require you to know who the form will be sent to next. Dispatching would ...

Hi David, The end users have ProntoForm licences, please see below scenario: Supervisor visits site to complete an installation huddle and finds 2 blockers and 1 potential blocker to installation flow. We would like the supervisor to record these in ...

Hi Luke,  I believe you could accomplish that with hidden fields in your repeatable sections and a summary field.  Essentially, you would create a "OptionASelected" integer field with a conditional logic rule that assigns a value of one if Option A is ...

I tried a few things to pull text answers out of a repeatable section the way you described. Easy to do in an email destination or a custom Excel output. But I'm guessing this needs to be visible to your users at the end of their forms prior to when they ...