Best Practices

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  • 1.  Clickable URLs

    Posted 09-20-2021 14:34
    Edited by Pat Cooney 13 days ago
      |   view attached
    Hello ProntoForms Community,

    I have found that I can provide a form with clickable URLs through either the '?' Help Button, or through the URL question type with a default value and clicking the '...'.

    However when providing a long instruction text, including URLs/Hyperlinks, using Information Labels, which feature multiple URLs, the links are not clickable.

    Has anyone found a way to make a URL clickable directly in a form? Or a trick to get the URL to be clickable hyperlinks using the Info Labels? This is the desired User Experience for the information.



    Thanks!
    Liam

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    Liam Ohuiginn
    Strategic Account Manager
    ProntoForms
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  • 2.  RE: Clickable URLs

    Staff
    Posted 09-21-2021 09:49
    Edited by Adam Wallace 09-22-2021 08:57

    Hey Liam,

    Hyperlinks directly from Information Labels are not currently supported by design, but it would be really great to see what alternatives our community has come up with to provide access to external resources.

    The Information Label does support the additional help text option like many other question types, so perhaps the information/guidance could be provided in the Information Label as planned, and then further instructions to click the help text option to find external links could be provided.



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    Adam Wallace
    Senior Support Engineer
    ProntoForms
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  • 3.  RE: Clickable URLs

    Posted 09-21-2021 09:59
    Hi

    We dispatch data to our field staff including URLs that they can click on to download additional data (from our dropbox) and it works well. In your scenario, could you supply the URLs in multiple questions and then use Conditional Logic to show the appropriate question/link to the user?

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    Stephen Morrison
    Business Information and Performance Director
    BCA Insulation
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  • 4.  RE: Clickable URLs

    Posted 09-22-2021 06:29
    Hi Stephen,
    Thanks for the idea! This might help for pushing specific instructions to the user for a particular job from a database.

    All the best,
    Liam

    ------------------------------
    Liam Ohuiginn
    Strategic Account Manager
    ProntoForms
    ------------------------------



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