Could you use a Customer Feedback Form (CFF)?
This is just an idea and may need to be tweaked depending on your use case/workflow and I will put a disclaimer here that I have not tried this, but in theory it could work.
1) Create a CFF with questions for the fields in the email that change (the variables such as Dates, Name of Form, or what ever.)
2) In the ProntoForms Web Portal, launch the form from the URL and fill out the details (answer the variable questions) and press send.
This would send a copy of the customized email to all users in the destination.
Use DREL to pull the details from the form into the customized email.
Create an email destination(s) with the users you want to send the notification to.
These three documentation links if needed:
Email Data Destinations:
https://docs.prontoforms.com/1374411/Content/Published/217500028_EmailDataDestination.html?Highlight=Email%20Data%20Destination
DREL:
https://docs.prontoforms.com/1374411/Content/Search.htm?q=DREL
Customer Feedback Forms :
https://docs.prontoforms.com/1374411/Content/Search.htm?q=Customer%20Feedback%20Forms
Meanwhile, we will log a Feature Request on your behalf.
------------------------------
Stu Rathbone
Program Manager ~ Knowledge, Training & Enablement
ProntoForms
community@prontoforms.com------------------------------
Original Message:
Sent: 05-18-2022 13:10
From: Lisa Zido
Subject: Feature Suggestion: Custom Email Notification at Dispatch
Hello fellow Prontonians :)
My feature suggestion for the day is for custom dispatch notifications. I know there are the standard push notification that goes out about new items in the inbox, but it would be awesome to have options to send out a custom email when a form is dispatched.
Use Case: We have audit forms that get bulk dispatched to users every 3 months, and some of these users are not in ProntoForms day in and day out like our others. Our team managers will typically email their group saying it is time for audits and that they should have forms for these in their inbox. A way to automate this step would be great, that way once the dispatch goes out it could email the users at the same time with a custom body/subject, and no one needs to be manually told about this specific form needing completed. Thoughts?
------------------------------
Lisa Zido
Technical Systems Analyst
GOJO Industries Inc.
------------------------------