Tech Talk: Product

TrueContext understands the importance of data flow and data visibility in optimizing your workflows. That's why we would like to remind you of the robust integration between TrueContext and ServiceNow, designed to streamline your processes from end to end. With our ServiceNow Integration, you can: Pull Data from ServiceNow: effortlessly retrieve essential data from your ServiceNow instance directly into TrueContext. Whether it's customer information, service requests, or asset information Read more

Hi Community members! I'm excited to announce an upcoming Form Builder feature: adding questions anywhere in a section. As your cursor hovers over the division between questions, an 'insert question' [+] button will appear. With this feature, you won't have to scroll to the end of a section to add a question and then move it to the place it's needed. This should be especially helpful when working with long sections. We expect that this improvement contributes to easier and faster form edits. Read more

Hi Community members! I'm excited to bring you an improvement in the Form Builder: Button Group questions now display the answer options and their color code in the main editing pane. With this improvement, you no longer need to edit the button group question to view its answer values and color codes. Reviewing answer setup for consistency is simplified, especially while editing a section with several button group questions. We expect that this improvement contributes to easier and faster form Read more

Two things in one day? Well, they're both under our dedication to improving the field tech experience, so it's understandable -- right? These're some features I know folks have been waiting for, especially the filtering and sorting -- we've heard your feedback and acted on it to bring you some pretty great improvements to the Repeatable Section Summary Table functionality! This feature is available on the Enterprise tier. Increase contextual data with a "Card" of information instead of scrolling Read more

Hey Community folks! I'm excited to bring you a new layout for our regular sections: multicolumn layout!  The Multicolumn Layout offers the capability to set up multiple questions per line, which results in a more user-friendly form. Your field users can see more information at once than with other layouts, and they spend less time scrolling through the form. This layout is particularly useful when you need to present your field users with a lot of information in a single, concise view. This Read more