Integrations

  • 1.  Infor Integration

    Adopter
    Posted 09-08-2021 11:52
    We use Infor LN for our ERP and CRM areas.  We currently create work orders in LN and then assign them in another system.  We are beginning to look at other systems to do Field Service Management.  I know Infor has a Service Management module.  My question is:  has ProntoForms done any integrations with the Infor modules?

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    Scott Gilleland
    Senior Field Service Engineer
    Messer Cutting Systems
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  • 2.  RE: Infor Integration

    Adopter
    Posted 09-08-2021 12:24
    Hello Scott

    Our Form Junction™ form integration platform provides all of the components necessary to rapidly connect ProntoForms to a REST compliant system such as INFOR LN. Would you like to discuss your specific application goals to access the Service Management module? Please feel free to contact us to learn more.

    Thank you

    Celso Maiolo

    MobileSurety, Inc.

     





  • 3.  RE: Infor Integration

    Adopter
    Posted 09-08-2021 13:22
    We're in a discovery stage at this time.  Thanks for the reply.  I'll let you know if I have any questions.

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    Scott Gilleland
    Senior Field Service Engineer
    Messer Cutting Systems
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  • 4.  RE: Infor Integration

    Posted 09-09-2021 08:44
    Edited by Pat Cooney 09-09-2021 09:14

    Hello,

    My name is Graydon Gardner and I am the Technical Manager for Pre Sales and Analytics at ProntoForms. Thanks for you using our new Community! Prior to this role I was the Solution Architect within Customer Success so I just wanted to provide you with some further info around our integration functionality.

    I have provided some information below to assist with your discovery phase and please let me know if you have any questions.

    ProntoForms has a very powerful REST API which allows you to interact with your users, submission data, datasources and other features of the product.  Here is information on our REST API and endpoints.

    https://support.prontoforms.com/hc/en-us/categories/202622958-Use-the-ProntoForms-API

    https://support.prontoforms.com/hc/en-us/sections/360009894711-API-Endpoints

    ProntoForms also has built in HTTP datasources and destinations we refer to as WebHooks. These would be a lower code integration solution compared to the REST API and can be set up rather quickly.  Information on our WebHooks can be found here and there's also a tutorial if you wish to walk through the steps required to integrate.

    https://support.prontoforms.com/hc/en-us/sections/360000175803-Custom-Integrations-and-Webhooks

    https://support.prontoforms.com/hc/en-us/articles/360021849251-How-To-Integrate-ProntoForms-with-AirTable



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    Graydon Gardner
    Manager, Pre-Sales & Analytics
    ProntoForms
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